[Esd-l] web page for infected unsophisticated user?

[John D. Hardin]

Does anybody know of a good web page that describes what email worms
are, how you get infected, and how you clean up afterward, written at
the level of the very casual (unsophisticated) computer user?

One person who got a bounce notice contacted me. I suggested she get
AV software. She just wrote back and said that it reported she was
infected by seventeen (!) viruses.

I'm spending more time than I really want to writing polite,
informative replies to people who contact me and don't know what's
going on. I'd like to be able to direct them to a website, if one
already exists, for the bulk of the information they should have.

--
 John Hardin KA7OHZ    ICQ#15735746    http://www.impsec.org/~jhardin/
 jhardin at impsec.org                       pgpk -a jhardin at wolfenet.com
  768: 0x41EA94F5 - A3 0C 5B C2 EF 0D 2C E5  E9 BF C8 33 A7 A9 CE 76 
 1024: 0xB8732E79 - 2D8C 34F4 6411 F507 136C  AF76 D822 E6E6 B873 2E79
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